COURSE: WMGT 436 Operations Support
OBJECTIVE: For each student to comprehend roles and apply capabilities of the Operations Support (CEOS) element to improve processes and programs. Ultimately the student will comprehend the CEOS role in assisting the Operations Flight Chief in analyzing flight workforce and contract support for maximum cost benefit. DESCRIPTION: This course focuses on how CEOS supports the Operations Flight (CEO) in performing sound life-cycle cost management practices and structuring the recurring work program for maximum cost benefit. Lessons throughout the course will stress the importance of communication between customer, engineer, craftsman, and contractor. Specific lessons will cover planning and management of CEO operations, maintenance, and repair workload, customer service, maintenance/service contracts, materials and assets, short term maintenance and repair life-cycle cost analysis, and the CEO information database. Additionally, the course will discuss the importance of working relationships within the Civil Engineer Squadron. PRIMARY AUDIENCE: CEOS/CC, CEOS personnel, Deputy Ops Chief SECONDARY AUDIENCE: Operations Flight CC, CEO/CEP personnel, CE CGOs GRADE: Commissioned Officers, E-5 and above, and civilian equivalents PREREQUISITES: Must be able to complete college level work DELIVERY METHOD: Satellite COURSE CREDIT: 3 CEUs in compliance with IACET standards COURSE LENGTH: 5 days QUESTIONS? Send us an e-mail by clicking the Contact Us button.