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How can I receive a 'green checkmark' for a module I completed?
If you have completed a module and have not
recieved a 'green checkmark' for that module
in the course index page this means that the
module did not initialize properly when
first opened. Usually this occurs when the
first page of a module is not given enough
time to fully load in your browser window before moving on to the next page--
an indication of a fully loaded page is the
displaying of 'Page 1 of x' near the bottom
of the page. In other instances this is
caused by an error in the module itself and
will need to be corrected by our staff.
If you are unable to get a 'green checkmark'
for a course module, please contact us and
we will make sure that you get credit for
the module. Please provide us with your duty e-mail address, the name of the course, and the module(s) you are having difficulty with.
How can I retrieve my username and/or password?
If you have forgotten or misplaced your
username and/or password and can not answer
the challenge questions through the site to
retrieve the information*, click here to retrieve your username and password. If you cannot use the form please contact us
via e-mail and we will be able to send to
you your account details. Please provide us with your duty e-mail address.
* Note - You may receive an error when using the AFIT Online password recovery page accessed by clicking 'Forgot Password?' on the main log in page. This error is caused by accessing AFIT Online via a bookmark that contains an expired session ID in the URL. To correct the error, edit your bookmarked URL for AFIT Online to 'https://online.afit.edu'. Your bookmarked URL for the site should not contain any extra parameters. This will allow a new session ID to be created each time you visit the site.
How do I begin my course?
Once you have registered through AFIT Now
and have been approved for a course you
should receive two e-mails, one containing
your username and another containing you
password.
Once you have received this information,
proceed to AFIT Online, a link to which is
included with your account details e-mails.
Log in to AFIT Online with your username and
password.
Once logged in, proceed to the 'Student
Information' page of the site. This page
will contain all of your coursework,
including courses for which you have
enrolled and completed courses. Click on a
course title under the 'Enrollment Event'
column in the 'Enrollments' section of the
page to begin.
If you are returning to complete coursework,
any courses which you have started but not
completed will be found under the 'Your
Courses In Progress' section of the page.
How do I get credit for a completed course in ACQ Now CL?
Once you complete your course in AFIT
Online, a transaction is sent to ACQ Now CL
that will update your transcript. You should
receive an e-mail pertaining to an end-of-
course survey that will need to be completed
before credit is given for the course.
If your AFIT Online course completion is not
reflected in your ACQ Now CL transcript this
typically means that the transaction was not
sent or has been delayed. This could be
caused by a momentary network outage at
either ACQ Now CL or AFIT Online at the time
you completed the course or that a lengthy
period of time has elapsed between when the
course was started and when it was finished.
If after 24 hours of completing a course you
still have not received credit through ACQ
Now CL please contact us. Please provide
your duty e-mail address and the name of the
course.
How do I obtain my course certificate?
A course completion certificate will be
available in the 'Your Courses Completed'
area of the 'Student Information' page.
Click on the certificate icon to the left of
the course title and your certificate will
open in a new window. Course certificates are also available through ACQ Now CL for courses registered through that system.
How do I register for a course within AFIT Online?
Course registration is not accomplished directly through the AFIT Online site. Please follow
the directions on this page for
instruction on registering for AFIT Online
courses.
How do I update my AFIT Online profile information, such as my e-mail address?
Log into AFIT Online and scroll to the
bottom of the page. Near the bottom, left
corner is a link for the 'Control Panel'.
From the Control Panel you may update all of
your personal information such as your e-
mail address and other contact information.
Where do I register for or find the Block III Equipment Manager course or other AFEMS courses?
Registration and support for AFEMS (Air Force Equipment Management System) courses such as Block III Equipment Manager and Deployed Equipment Custodian is available through the AFEMS Online Course Portal located at https://online.afit.edu/msg.
Why is a 'red X' displayed when I launch a course module?
If when launching a course module your
internet browser displays a 'red x' in the
area that course content would normally
appear this is an indication that Adobe
Flash is either not installed on your system
or you are running an older version of Adobe
Flash. Contact your local computer support
help desk to either install or upgrade the
plug-in for Internet Explorer. If the
problem persists please contact us. Please provide us with your duty e-mail address, the course name, and the module(s) you are having difficulty with.