Dr. Kenneth L. Schultz
Associate Professor of Logistics and Supply Chain Management


Comm: 937-255-3636 x4725
DSN: 785-3636 x4725
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Dr. Kenneth Schultz is an Associate Professor of Operations Management. He has an undergraduate degree from the Wharton School and a Ph.D. from S.C. Johnson School of Management at Cornell University. Between those two events he was an officer in the US Army Corps of Engineers. He is a leader in the area of Behavioral Operations Management. Most of his work involves human motivation in production and service processes. His articles have appeared in Management Science, Production and Operations Management, Manufacturing and Services Operations Management and Journal of Operations Management. He was a founding member and officer of the INFORMS Section on Behavioral Operations and the POMS College of Behavioral Operations.


Doctor of Philosophy (Ph.D.), Operations Management, S.C. Johnson Graduate School of Management, Cornell University, 1997

Honor Graduate, Operations Research/Systems Analysis, Logistics College of the Armed Forces, 1988

Bachelor of Science (B.S.), Economics, Wharton School, University of Pennsylvania, 1980



Keynote speaker, International Workshop on Behavioral Operations, Tsinghua University and University of Shanghai for Science and Technology, December 2014

Invited speaker, Universita’ della Svizzera Italiana, June 2014

Faculty Research Fellow, Air Force Institute of Technology, June 2014

Invited speaker, University of Cologne, 2014

Invited speaker, University of Lugano, 2014

Invited speaker and workshop leader, Rotterdam School of Management, Erasmus University, 2013

Invited speaker, Cardiff University, 2013

Invited speaker, Buckingham University, 2013

Invited speaker, Eindhoven Institute of Technology, 2013

Instructor of the Quarter, Winter Quarter 2012. Awarded by the students at the Air Force Institute of Technology for outstanding teaching. (Not awarded every quarter.)

Invited speaker, Seminar on Behavioral Operations, Harvard Business School, 2006

Invited presentation, The development of Behavioral Experiments in the Operations Management Literature. at the Erasmus Research Institute of Management Conference on Behavioral Decision Making in Operations Management”, 2005

Plenary Speaker, Incorporating the Human Dimension in Stochastic Work Situations: Combining OR and HR. 2004 Biennial Beta Conference, Technische Universiteit Eindhoven, The Netherlands, with L. Joseph Thomas, 2004

Trustee’s Teaching Award, Kelley School of Business, 2003

Nomination for the Kelley School of Business, 2002 Trustee’s Teaching Award

Kelley School of Business Summer Research Grant, 2002

Nomination for the Exceptional Inspiration and Guidance Award by the 2001 – 2002 Kelley School of Business Doctoral Student Association

Nomination for the Student Alumni Association’s 2001 Student Choice Awards

Invited speaker on the interface of Organizational Behavior and Operations Management for the OM Ph.D. Seminar at Purdue University, 2001

Kelley School of Business Research Award, 2000



Croson, Rachel, Kenneth Schultz, Enno Siemsen, and Lisa Yeo. “Behavioral operations, the state of the field.” Journal of Operations Management, Vol. 31, pp. 1-5, 2013. (Cited by 77, Editorial,).

Salzarulo, Peter A., Kurt M. Bretthauer, Murray J. Cote and Kenneth Schultz. “The impact of variability and patient information on health care system performance.” Production and Operations Management, Vol. 20, pp. 848-859, 2011. (Cited by 19).

Schultz, Kenneth, Tobias Schoenherr and David Nembhard. “An example and a proposal concerning the correlation of worker processing times in parallel tasks.” Management Science, Vol. 56, pp. 176-191, 2010. (Cited by 34)

Bendoly, Elliot, Rachel Croson, Paulo Concalves, and Kenneth Schultz. “Bodies of knowledge for behavioral operations management.” Production and Operations Management, Vol. 19, pp. 434-452, 2010. (Cited by 182)

Cutshall, Rex, Srinagesh Gavirneni, and Kenneth Schultz. “Indiana University’s Kelley School of Business uses integer programming to form equitable, cohesive student teams.” Interfaces. Vol 37, pp. 265-276, 2007. (Cited by 16)

Bendoly, Elliot, Karen Donohue, and Kenneth Schultz. “Behavioral Operations Management: Assessing recent findings and revisiting old assumptions.” Journal of Operations Management, Vol. 24, pp. 737-752, 2006. (Cited by 392)

Powell, Stephen G. and Kenneth Schultz. “Throughput in serial lines with state-dependent behavior.” Management Science, Vol. 50, pp. 1095-1105, 2004. (Cited by 41)

Schultz, Kenneth, John O. McClain and L. Joseph Thomas. “Overcoming the dark side of worker flexibility.” Journal of Operations Management, Vol. 21 pp. 81-92, 2003. (Cited by 106)

McClain, John O., Kenneth Schultz and L. Joseph Thomas. “Management of worksharing systems.” Manufacturing & Services Operations Management, Vol. 2, pp. 49-67, 2000. (Cited by 68)

Schultz, Kenneth, David C. Juran, and John W. Boudreau. “The effects of low inventory on the development of productivity norms.” Management Science, Vol. 45, pp. 1664-1678, 1999. (Cited by 93)

Schultz, Kenneth, David C. Juran, John W. Boudreau, John O. McClain and L. Joseph Thomas. “Modeling and worker motivation in JIT production systems.” Management Science, Vol 44, pp. 1595-1607, 1998. (Cited by 115)


Juran, David C. and Kenneth L. Schultz. "The Integration of Management Science and Psychology in Managing for Quality: Lessons Learned in the 1990s." Journal of Strategic Performance Measurement, Dec. 1998

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