Dr. Seong-Jong Joo, Professor of Logistics and Supply Chain Management

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DSN: 785-3636 x4761
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Seong-Jong Joo is a Professor of Logistics & Supply Chain Management in the Department of Operational Sciences at the Air Force Institute of Technology. He teaches graduate courses in Logistics and Supply Chain Management. Before returning to academia, he had served in the Republic of Korea Air Force (ROKAF) for 21 years as a Supply Officer and retired honorably with the final rank of Lieutenant Colonel. During his service with the ROKAF, he gained practical experience in a variety of areas related to Logistics and Supply Chain Management such as purchasing/supply management, warehousing/inventory management, and logistics/transportation management.

Dr. Joo is a member of Academy of Management, Institute for Supply Management, APICS, Decision Sciences Institute, and POMS.

Education

Doctor of Philosophy (Ph.D.), Business Administration, Saint Louis University, 1995

Master of Business Administration (M.B.A.), Saint Louis University, 1992

Bachelor of Science (B.S.), Military Science (Operations Research), Korea Air Force Academy, 1982

Awards

ACADEMIC AWARDS

School of Business Outstanding Professor Award on April 21, 2014

Enterprise Rent-A-Car Student’s Choice Award for Outstanding Faculty Member of the Year on May 4, 2012

School of Business Outstanding Professor Award on April 18, 2012

Certification of Appreciation by the Center of International Program for recruiting Korean students on April 6, 2012

Recognized for outstanding student supports by the Student Support Services Program (TRiO) at Central Washington University on May 10, 2007

Publications

REFEREED JOURNAL ARTICLES

Lee, Y. and Joo, S. (2019). Assessing the effects of exogenous factors for benchmarking hospitals with double bootstrapping, Benchmarking: An International Journal, 27(1), 250-263.

Wang, Y., Anderson, J., Joo, S., & Huscroft, J. (2019). The leniency of return policy and consumers’ repurchase intention in online retailing, Industrial Management & Data Systems, 120(1), 21-39.

Anderson, J, Cunningham, W., & Joo, S. (2018). Examining the impact of the increased fuel efficiency standards on state gas-tax revenues, Journal of Accounting and Finance, 18(6), 10-23.

Joo, S., Stoeberl, P.A., Liao, K., & Ke, K. (2017). Measuring the comparative performance of branches of a credit union for benchmarking. Benchmarking: An International Journal, Vol. 24, No. 6, Pgs. 1663-1674.

Joo, S., Min, H., & Smith, C. (2017). "Benchmarking freight rates and procuring cost-attractive transportation services", The International Journal of Logistics Management, Vol. 28, No. 1, Pgs. 194-205.

Lee, Y., Joo, S., & Park, H. (2017). "An application of data envelopment analysis for Korean banks with negative data", Benchmarking: An International Journal, Vol. 24, No. 4, Pgs. 1052-1064.

Joo, S. & Yun, G. (2017). "Examining the influence of information system ratings on the performance of 3PL companies," International Journal of Logistics Systems and Management, Vol. 26, No. 3, Pgs. 316 - 328.

Overton, K., Joo, S*., & Stoeberl, P. A. (2016). "Benchmarking public school performance by unionized status", Benchmarking: An International Journal,  Vol. 23, No. 7, Pgs. 1626-1642. *: Corresponding author

Min, H., Joo, S., & San Nicolas-Rocca, T. (2016). "Information system outsourcing and its impact on supply chain performances", International Journal of Logistics Systems and Management, Vol. 24, No. 4, Pgs. 409-425.

Min, H. & Joo, S. (2016). "A comparative performance analysis of airline strategic alliances using data envelopment analysis", Journal of Air Transport Management, Vol. 52, Pgs. 99-110.

Joo, S. & Choi, H. (2015). "Assessing comparative production efficiencies for product line management", International Journal of Production Research, Vol. 53, No. 17, Pgs. 5241-5250.

Balfour, R., Joo*, S., Whited, H.I., & Lin, J.W. (2015). "Performance assessment and internal benchmarking for mini bank branches", Benchmarking: An International Journa,l Vol. 22, No. 5, Pgs. 963-972. *: Corresponding author

Joo, S. & Fowler, K. (2014). "Exploring comparative efficiency and determinants of efficiency for major world airlines", Benchmarking: An International Journal, Vol. 21, No. 4, Pgs. 675-687.

Mhatre, N., Joo, S.*, & Lee, C. (2014). "Assessing the comparative performance of department stores for diagnosing retail businesses", Benchmarking: An International Journal, Vol. 21, No. 2, Pgs. 205-217. *: Corresponding author

Nicolas-Rocca, T., Scooley, B, & Joo, S. (2014). "Design and development of a patient-centered ehealth system to improve patient understanding at discharge", Communications of the Association for Information Systems, Vol. 34, Article 24. Available at: http://aisel.aisnet.org/cais/vol34/iss1/24. Meritorious Mention Award, SIG-Health 2014 Best Published Paper Award.

Keebler, J., Hill, C., & Joo, S. (2013). "A conceptual model for the measurement of the expected value of a supply chain relationship", International Journal of Logistics Economics and Globalization, Vol. 5, No. 1, Pgs. 43-58.

Joo, S., Keebler, J., & Hanks, S. (2013). "Measuring the longitudinal performance of a 3PL company for branch operations", Benchmarking: An International Journal, Vol. 20, No. 2, Pgs. 251-262.

Min, H., DeMond, S., & Joo, S. (2013). "Evaluating the comparative managerial efficiency of leading third party logistics providers in North America", Benchmarking: An International Journal, Vol. 20, No. 1, Pgs. 62-78.

Joo, S., Billington, P., & Stoeberl, P. (2012). "Labor management for a restaurant using data envelopment analysis", International Journal of Services and Operations Management, Vol. 11, No. 1, Pgs. 1-12.

Joo, S., Nixon, D., & Stoeberl, P. (2011). "Benchmarking with data envelopment analysis: a return on asset perspective", Benchmarking: An International Journal, Vol. 18, No. 4, Pgs. 529-542.

Joo, S. & Min, H. (2011). "A multiple objective approach to scheduling the preventive maintenance of modular aircraft components", International Journal of Services and Operations Management, Vol. 9, No. 1, Pgs. 18-31.

Joo, S., Min, H., Kwon, I., & Kwon, H. (2010). "Comparative efficiencies of specialty coffee retailers from the perspective of socially responsible global sourcing", International Journal of Logistics Management, Vol. 21, No. 3, Pgs. 490-509.

Joo, S., Kwon, I., & Lee, C. (2010). "Future state of outsourcing supply chain information systems: An analysis of survey results", International Journal of Enterprise Information Systems, Vol. 6, No. 3, Pgs. 1-16.

Kwon, I., Joo, S., & Hong, S. (2010). "Examining the roles of suppliers in large scale system integration using coordination theory: An exploratory study", International Journal of Procurement Management, Vol. 3, No. 4, Pgs. 397-408.

Joo, S., Stoeberl, P., & Fitzer, K. (2009). "Measuring and benchmarking the performance of coffee stores for retail operations", Benchmarking: An International Journal, Vol. 16, No. 6, Pgs. 741-753.

Min, H. & Joo, S. (2009). "Benchmarking third party logistics providers using data envelopment analysis: An update", Benchmarking: An International Journal, Vol. 16, No. 5, Pgs. 572-587.

Joo, S. (2009). "Scheduling preventive maintenance for modular designed components: A dynamic approach", European Journal of Operational Research, Vol. 192, No. 2, Pgs. 512-520.

Min, H., Min, H., Joo, S., & Kim, J. (2009). "Evaluating the financial performances of Korean luxury hotels using data envelopment analysis", The Service Industries Journal, Vol. 29, No. 6, Pgs. 835-845.

Min, H., Min, H., & Joo, S. (2009). "A data envelopment analysis to assessing the competitiveness of Korean hotels", The Service Industries Journal, Vol. 29, No. 3, Pgs. 367-385.

Joo, S., Messer, Jr., J., & Bradshaw, R. (2009). "Performance evaluation of existing suppliers using data envelopment analysis", International Journal of Services and Operations Management, Vol. 5, No. 3, Pgs. 429-443.

Min, H., Min, H., Joo, S. & Kim, J. (2008). "A data envelopment analysis for establishing the financial benchmark of Korean hotels", International Journal of Services and Operations Management, Vol. 4, No. 2, Pgs. 201-217.

Kwon, H., Stoeberl, P., & Joo*, S. (2008). "Measuring comparative efficiencies of wireless communication companies", Benchmarking: An International Journal, Vol. 15, No. 3, Pgs. 212-224. *Corresponding author

Min, H. & Joo, S. (2008). "Evaluating comparative efficiency of e-tailing ventures using data envelopment analysis", International Journal of Electronic Business, Vol. 6, No. 2, Pgs. 194-211.

Min, H., Min, H. & Joo, S. (2008). "A DEA-based balanced scorecard for measuring the comparative efficiency of Korean luxury hotels", International Journal of Quality and Reliability Management, Vol. 25, No. 4, Pgs. 349-365.

Joo, S., Stoeberl, P. & Kwon, I. (2007). "Benchmarking efficiencies and strategies for resale operations of a charity organization", Benchmarking: An International Journal, Vol. 14, No. 4, Pgs. 455-464.

Min, H. & Joo, S. (2006). "Benchmarking the operational efficiency of third party logistics providers using data envelopment analysis", Supply Chain Management: An International Journal, Vol. 11, No. 3, Pgs. 259-265.

Min, H. & Joo, S. (2003). "Benchmarking the operational efficiency of major U.S. trucking firms using data envelopment analysis", Journal of Transportation Management, Vol. 14, No. 2, Pgs. 22-34.

Stoeberl, P., Parker, G., & Joo, S. (1998). "Organizational change and failure in the wine industry: An event history analysis", Journal of Management Studies, Vol. 35, No. 4, Pgs. 537-555.

Joo, S., Levary, R. & Ferris, M. (1997). "Planning preventive maintenance for a fleet of police vehicles using simulation", Simulation, Vol. 68, No. 2, Pgs. 93-100.

Joo, S. & Shin, S. (1996). "Developing a dynamic programming model for aircraft-engine maintenance scheduling", Korea Management Science Review, Vol. 13, No. 3, Pgs. 163-172.

OTHER ARTICLES

Joo, S. (2003). "Managing diminishing manufacturing sources and material shortages (DMSMS) for spare parts", Defense Quality, 21, 38-41(Korean).

Joo, S. (1987). "A comparative review of retail-level inventory control systems", Air Force Review, 77, 184-228 and 78, 160-181(Korean).

FUNDED TECHNICAL REPORTS

Jang, K., Joo, S. & et al. (2001). Validating Requirements for Defense Logistics Information System Development. Korea Institute for Defense Analyses (supported by the Ministry of National Defense).

Woo, J. & Joo, S. (2001). An Exploratory Study for Determining Wartime Requirements for Spare Parts. Korea Institute for Defense Analyses (supported by the Ministry of National Defense).

Joo, S. (2000). Inventory Reduction in a Multi-Echelon Environment. Korea Institute for Defense Analyses (supported by the Ministry of National Defense).

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